Frequently Asked Questions from the customers of Sudan

  • Where are we located in Sudan?
    Tractor Provider Sudan is yet to open a physical site for business to be conducted and only accepts orders online. Following are the countries we have our offices in: Tanzania, Uganda, Zambia, Botswana, Zimbabwe, and Mozambique.

    What should I buy?
    As someone new to the agriculture scene, you should study your choices and make rational decisions based on your needs and wants. We, at Tractor Provider Sudan, are here to make sure you take that decision by providing you every option that you could need. What we have on display varies, from offering the top-notch Massey Ferguson line ups to the least in-demand Farm Implements, Tractor Provider Sudan will talk to you, understand your position and suggest you the product that will suit your needs. You can contact us today to begin your journey.

    How to get in touch with Tractor Provider Sudan?
    There are several ways to get in contact with Tractor Provider Sudan. You can contact us on the phone numbers provided on the 'Contact Us' page. You can also email us at [email protected] which is the company's official email. Another thing you can do is contact us through our official website using the live chat feature. You can either send your questions or simply ask help from the live support team who will aid you in real-time and help you with your problem.

    How to Order at Tractor Provider Sudan?
    Well, it's quite simple, all you have to do is visit our website, fill in the detailed form and wait for our sales staff to get in touch with you. After that you will receive a confirmation and your order will be processed.

    When Will My Tractor or Farm Implement Be Delivered?
    Tractor Provider Sudan is a dealership in Sudan that above all respects the customers and their time. We promise you the fastest delivery possible from our end, however, the process may take up to 1-2 weeks. And till the time you get your shipment, 3-4 weeks would have passed. So in short, from the day you order to the day you receive, it takes about 6-8 weeks more or less.

    What currency do I pay in?
    Since we do not have a physical office in Sudan, we accept payments only in US dollars and JYP in our designated banks mentioned on the company website. You can visit bank details page for more banking details.

    Are Stock Spare parts available?
    Yes, Tractor Provider Sudan's distinguishing feature from other dealerships in Sudan is our incredible after-sales services. We have stock-spares of every agricultural machinery we sell in Sudan. We have spare parts of New Holland tractor for sale, spare parts and attachments for Japanese combine harvesters, and Massey Ferguson are also listed for sale in Sudan on our website.

    What should I do if my item is faulty?
    Don't worry if your machinery doesn't work, you can contact us and we will try to fix the problem or help you identify the cause of the problem. Tractor Provider will connect you with experts to fix your issue as soon as possible.