Frequently Asked Questions from the customers of Lesotho

  • Do we have a physical office in Lesotho?

    No, Tractor Provider is conducting business online as we have no physical yard in Lesotho yet.

    How to get in touch with Tractor Provider Lesotho?

    Since we do not have an on-site yard,  in order to get in touch with us, you can select one of the two methods. You can call us directly using the given phone numbers on the ‘contact us’ page or you can connect through the website’s built-in chat system.

    Through our chat system, you could chat in real-time or send a detailed query to our sales personnel. For more information, visit https://www.tractorprovider.com

    What Currency do we take payments in?

    Tractor Provider Lesotho takes payments in USD or JPY, local currencies are only accepted in countries we have physical offices in. Furthermore, we only accept payments in designated banks. To get more information about our banking policies, visit https://www.tractorprovider.com/bank-detail/ or contact us.

    How to place an order?

    To place an order, go to our main page and select whichever tractor or farm implement you may fancy, fill up the enquiry form. After that, you will have to wait for your order’s confirmation and it’s that simple.

    What kind of Tractors Can Tractor Provider provide?

    If you are new to farming, we recommend you to get proper knowledge of the basic agricultural machinery. Our sales team is here to help you get the right pick for you. Amongst what we sell, we have Massey Ferguson tractors in various HPs, different models of the Kubota line-up, and the New Holland and Al-Ghazi tractors are also for sale. All of these are available in both brand-new and second-hand conditions.

    What are farm implements and are how are they useful?

    Farm implements are the attachments or add-ons that increase the utility of a tractor. For instance; for pesticides and fungi, a boom sprayer is a useful implement. You can get a plough to loosen up the soil before sowing, different types of ploughs are used for different types of soils and many other farm implements.

    when will my farm truck show up?

    Without the traffic or inspection delay at the port, your order will take about 5-6 weeks to reach you. We make sure to try our best and keep the time as short as possible.

    What should I do if my product is defective?

    Tractor Provider Lesotho’s distinguishing feature from other tractor dealerships in Lesotho is their post-purchase services. If your product is defective, don’t worry, our support team will help you return the product or get you in contact with on-ground experts.

    Do we sell tractor replacement parts?

    Yes, stock-spare parts for all of our products are in stock, may that be a tractor or an implement. Please contact us for additional information on the specific parts you require.